a. The address is not specific enough, so the package cannot be delivered. We will contact you as soon as we become...
Generally speaking, you should sign your parcel by yourself. If you are not at the shipping address when the parcel...
a. You can start a return here as the picture below shows. (It's at the bottom of our website)
b.Click "START A RET...
The first thing to do is send us an email or give us a call (email is preferred) stating you need to change your sh...
When we ship our packages to you, there might be no immediate updates from the shipping company due to the fact tha...
*preparation time
Normally, products without monograms customization need 1 or 2 business days for preparation. The...